Privacy Policy

Last updated: July 19, 2026

At PetJoy™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit or make a purchase from our website.

Information We Collect

When you use our store, we may collect:

•        Your name

•        Email address

•        Phone number

•        Billing and shipping address

•        Payment information (processed securely by our payment providers)

•        Order history

•        Device information such as your IP address, browser type, and cookies

How We Use Your Information

We use your information to:

•        Process and deliver your orders

•        Send order confirmations and shipping updates

•        Respond to customer support requests

•        Improve our website and customer experience

•        Prevent fraud and maintain website security

•        Send promotional emails if you have chosen to receive them

Sharing Your Information

We only share your information with trusted service providers when necessary to operate our business, including:

•        Shopify (our ecommerce platform)

•        Payment processors

•        Shipping and fulfillment partners, including Zendrop

•        Analytics and marketing providers

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to:

•        Remember your shopping cart

•        Improve website performance

•        Analyze website traffic

•        Enhance your browsing experience

You can disable cookies through your browser settings, although some features of our website may not function properly.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmitting or storing data online is completely secure.

Your Rights

Depending on your location, you may have the right to:

•        Request access to your personal information

•        Request corrections to your information

•        Request deletion of your personal information

•        Opt out of marketing emails at any time

To exercise these rights, please contact us using the information below.

Third-Party Services

Our store is powered by Shopify. Payments are processed securely through our payment providers. We may also use trusted third-party services to improve our store and fulfill orders.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@petjoyfinds.com